How To Answer Phone Calls Effectively – Medical Assistant Tasks

One of the major duties of a medical assistant is to act as an administrative assistant of the medical professionals. They act as mediator between patients and medical professionals. To be efficient in their duties, they need to learn how to be gallant and considerate in delivery messages.

Addressing a patient or medical staff with his or her appropriate name is cardinal. It is a sign of acknowledge and professionalism. Cited below are good tips on how to make and to take calls which is one of the most important tasks of medical assistants.

First, when making a call, introduce yourself and state your business. At the start of the call, communicate your purpose. Make the call sound businesslike.

Secondly, try to use your normal or your average tone of voice. In this manner you will feel more mellow and sound more honest.

Third avoid shouting. It gives a negative impression that you are impolite and the company that you represents is unprofessional.

Fourth, be clear and concise. Avoid long and eloquent sentences and words that are too complex to decipher. Know that you are talking with a person and not to a wikipedia or a dictionary. Also, be considerate. You are dealing with a diligent health care worker and a sick person who have no time for convoluted calls. Try answering any questions from the person clearly and without anxiety. Use of slang words are not the rhetoric of the professionals.

Fifth, eating while talking is a bad habit. Your voice will alter and your words will not sound clear. There is a right time and a proper place for drinking and eating.

Six is to bring notes and pen always and write important messages.

Receiving calls from a patient or health care worker is part of the duty of medical assistants. Giving your name at the start of the call and greeting the caller is a good sign of professionalism.

Stating your name initially makes the caller realize if he or she makes a mistake or right in dialing. Listening good-naturedly to what the person is saying is a must. Repeat the message of the caller in order that you get his or her message right. If you receive a call while still talking to a person, ask her or him politely if she or he could hold. Try to get back to the person on hold within one minute.

When receiving a call from an angry person don’t shout back. Still, you need to show your respect. Don’t show that you are irritated or else that call will be a long and painful one. Say some comforting words that would calm her or him down. Make sure you don’t raise your voice in any time. Consider that you are dealing with a tired medical person or a sick person that could lose their temper any time so be patient and be nice. Don’t be distracted by anything. Avoid talking to a friend, eating and drinking while making and taking a telephone call.

Make a record of all the telephone calls that you made and the reason why you made them. The same way of all the telephone calls that you received and the messages that goes with it, this way you won’t forget what you should do in respond to those messages. Thus you protect the patient, the medical person and yourself and most of all you give significance to the messages that you received and the person that give them.

Using A Massage Chair While Pregnant

When I was a full-time chiropractor, I would get asked all the time by my patients if chiropractic and massage (which we used in our clinic all the time) was safe to use on a pregnant lady. The answer is a resounding “Yes.”

I have treated many, many women over the years who were expecting, whether in their first or last trimester. Of course, when someone is 8-9 months along, the style of treatment may need to be catered to their body morphology. But, I never met a pregnant woman who couldn’t be benefited by manual therapy.

Well, now that I am in the massage chair industry, I also get asked quite often if massage chairs are OK for pregnant women to use. Again, the answer is a resounding “Yes.”

Before I go into the reasons and physiology of this therapy, I should issue this disclaimer: If you are concerned about the health of you or the baby or if you have extenuating circumstances with your health, by all means visit your primary care physician and get some peace of mind before hopping onto massage chairs.

The benefits of massage therapy during pregnancy apply to manual, hands-on massage as well as robotic massage chair therapy. The principles and benefits are the same regardless of mode of application of massage.

Pregnant women tend to endure some, if not all, of the following health issues: swelling, muscle spasm and pain, postural stress, insomnia, breathing difficulty, lack of mobility, poor circulation, back pain, neck pain and headaches. Of course, you may be suffering from many other things, but this is a pretty comprehensive list to start with.

Now, I’ll discuss how massage chairs address each of these complaints:

1.Swelling/Poor Circulation – massage chairs that have calf and foot massagers can provide a successive compression of the legs to enhance circulation of blood and lymph. This may not only reduce swelling (edema), but also help the body remove unwanted toxins that are in your system. Those toxins may also be contributing to your muscle pain.

2.Muscle Spasm, Aches, and Pains – muscles may already be compromised by the toxins that I mentioned in #1 above. The massage chair will help flush those toxins out. However, the strain on your body muscles that comes from the change in shape of a growing baby inside you can cause muscle aches and pains everywhere. Massage is the perfect therapy for relaxing those muscles and ridding you of that annoying muscle pain. It can even reduce muscle spasm, let alone muscle pain. Massage chairs also contribute to the release of endorphins into your blood stream. For your information, endorphins are the body’s natural pain killer.

3.Postural Stress – anyone who has been pregnant or has seen someone who is pregnant will understand this complaint immediately. Without a 40 pound mass protruding from your midsection, most people have a poor posture to begin with. Adding a baby to the picture doesn’t help at all and, in fact, makes the posture worse. Strained posture leads to strained muscles which, as mentioned in #2 above, can lead to muscle aches and pains. Most people feel like they are standing taller and straighter after a massage chair session. That is because the chair actually works on those postural issues.

4.Lack of Mobility – range of motion is compromised by the addition of the 40 pound baby and accompanying tissue and fluids. The joints don’t move as easily as they would without. Massage chairs add a lovely passive motion to your joints which will keep the discs and joints healthy. You could check how far you can turn your body before sitting in the chair and then check again after a session. You will be surprised at how much more you can turn.

5.Back Pain, Neck Pain, Headaches – the benefits that apply to muscles pain, joint mobility, and postural strain will ultimately reduce any body pain that you have, be it low back, mid back, neck, and/or headache pain.

6.Difficulty Breathing – it’s kind of hard to take a deep breath when you are pregnant, isn’t it ladies? Well, much of that disability comes from the slouching posture you develop with the addition of the 40 pound bundle of joy you are carrying in your front side. When you can have the rollers of the massage chair repeatedly roll over your mid back, you will find that your posture will be straighter and your ability to take in deep breathes will increase noticeably. This can also lead to sleeping better.

7.Sleeping Problems (Insomnia) – I can’t even begin to count the number of people, men and women alike, who told me that the biggest surprise they got with their new massage chair was how well they slept at night. Massage just tends to relax everything, like muscles and joints and posture, but also your “nerves.” I can almost assure you that you will enjoy a better night’s sleep after having a massage chair session. Now, I totally understand that sleeping with 8 months of pregnancy behind you is no easy task no matter what therapy you try. But, just maybe you’ll enjoy a little bit better sleep after you sit in your new massage chair.

Well, that just about does it for pregnancy and massage chairs. I hope this puts your mind to rest about it. The risks are extremely small, if at all.

Natural Hair Loss Treatment – Natural Hair Loss Shampoo Stop Hair Loss In 7 Days!

There are effective natural hair loss treatment options available today. The hair is one of first features that people notice about us. Naturally the health and beauty of our hair is very important to us for it represents our image and our social, professional, and cultural affiliations.

However, not everyone have the healthy and beautiful hair that we truly desire. Today, many people suffers from hair and scalp problems, even among younger age group. The primary problems of hair are hair loss. In this article, we will discuss the causes of hair loss and the natural hair loss treatment options available.

Causes of hair loss may include:

•Use of Synthetic Hair Care Products – The use of harsh, chemical-based hair care products is one of the major causes of hair loss.

•Emotional Stress – An epidemic condition prevailing in the world today, consequently affecting the physiological functioning of the hair growth. Intense anxiety, sadness, depression, grief, long-standing fear, apprehensive habits, aggressive behavior, violent expressions, hurried and impatient behavior are examples of emotional stress.

•Nutritional Deficiency – It affects the overall growth & quality of hair.Vitamins B group, Vitamin A, proteins, iron, minerals are directly involved in the maintenance of hair growth.

•Hormonal variations – example of hormones are progesterone, estrogen, testosterone.

•Systemic Diseases – diabetes, thyroid problems, elevated cholesterol level in the blood leading to arteriosclerosis. It causes the constriction of blood vessels and blood circulation in the scalp is vital to the health of the hair.

•Medicine and Drug Toxicity – cancer medications, steroids, antibiotics, anti-hypertensive medications, contraceptives pills are just a few that cause hair loss.

•Genetic Factors – this is expected to influence hair growth when the individual reaches the age of 40 and above.

Excessive hair loss, consequently, may lead to eventual baldness. What is the difference between baldness and hair loss?

•HAIR LOSS – excessive falling of hair, 30 to 50 hair strands fall daily.

•BALDNESS – severe hair loss, medically known as alopecia. This is when one’s scalp is either partially or entirely bare. Balding may be localized to the front and top of the head, as in the very common type of male-pattern baldness. It may be patchy, a condition called alopecia areata. Baldness can also involve the entire head, as in alopecia capitis totalis.

The good news is that there are various natural hair loss treatment options available to treat hair loss and baldness. Treatments for hair loss and baldness include:

•Surgical – Hair Follicle Transplant, Hair Graft, Hair Flap, Scalp Reduction, Tissue Expansion. This is an expensive and can be painful treatment option.

•Medical – Topical solutions such as Rogaine with Minoxidil as active ingredient and oral solutions such as Foltene , Propecia – Finasteride as active ingredients. Again, this is an expensive option and can lead to harmful side effects and risks.

•Ayurvedic Massage, Relexology, Hair Spa, Acupuncture – These holistic treatments improve circulation and blood flow, which promotes the health of the hair follicles.

•Herbal Hair Care Products – Example: THE TOTAL LAUAT CARE

Winner of the 27th Salon International des Inventions award in Geneva, Switzerland, The Total Lauat Care line of herbal hair care products is an effective natural hair loss treatment option.

Laut herbal hair care products use proven natural ingredients to stop hair loss!
The Lauat line of herbal haircare products are made from natural extracts (namely gugo, coconut virgin oil, and lawat) from the Southeast Asian regions that are traditionally proven to treat hair loss and dandruff problems. Lauat herbal hair care products also contains essential fatty acids to moisturize, nourish and accelerate growth of hair follicles. Additionally, they also help to clean the hair from dirt, debris and other environmental wastes to give you a clean, healthy, and dandruff-free scalp. These products are so revolutionary and effective that it received the 27th Salon International des Inventions award in Geneva, Switzerland.

Clinical study based on sample size of 96 subjects has shown a 48% reduction of falling hair after only 7 days of using the Lauat natural hair shampoo! With prolonged use of the Laut natural hair shampoo, hair falling reduction of up to 89% is possible as shown in the clinical study.

The Lauat line of herbal hair care products are proven and have been used by many satisfied customers in the USA since 1994, in Australia since 2001, and in South Korea since 1997.

As you can see, there is hope if you have hair loss or scalp problems as various remedy options are available. If you’re looking for a safe, effective, and affordable treatment for your hair loss or scalp problems, then natural hair care products such as the TOTAL LAUAT CARE system may work for you! Try the Total Lauat natural hair care system today and start delighting your friends and family with your beautiful and healthy hair and scalp.